More Choice,
More Services.
- Transparent Pricing.
- We Speak Your Language.
- Connection To Community.
Want to Learn More?
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Want to find the right Home Care Package for you?
From self-management to part-management to full care management, we cater to everyone’s needs. And with transparency of charges and no hidden fees, our clients can access more of the care services that they want and need.
We also understand the importance of providing continuity of care to our clients. That means as your care needs change, so can your support. With us you can transition seamlessly, through our options, continuing your connections with the care and support workers you love and trust. See more about what we offer below.
Self-Management
Combined care and package management fees.
- Connect with a Care Manager.
- Choose your own services.
- Continue using previous services.
- Access to our WeChat community group.
- Monthly Newsletter.
- Quarterly Community Events.
Part-Management
Combined care and package management fees.
- Connect with a Care Manager.
- Choose your own services.
- Continue using previous services.
- Access to our WeChat community group.
- Monthly Newsletter.
- Quarterly Community Events.
- Registered nurse calls.
- Initial services set up.
Full-Management
Combined care and package management fees.
- Connect with a Care Manager.
- Choose your own services.
- Continue using previous services.
- Access to our WeChat community group.
- Monthly Newsletter.
- Quarterly Community Events.
- Registered nurse calls.
- Initial services set up.
- Ongoing service coordination.
Want to learn more about which Package Management Option will best suit you？
Values with Happy Living.
Transparent Pricing
We charge competitive fees that help you get more from your Home Care Package.
We Speak Your Language
Our team can speak to you in your language and understand your specific needs. We can offer multicultural services that better support you at home.
Connection To Community
We have a social group of clients for you to connect with to keep your socially active.
Want to learn more about our Package Management Options?
How it works with Happy Living.
1. Choose the BEST option for you.
Give us a call on 1300 911 728 and speak with one of our chinese-speaking Care Experts. We will work with you to find out based on your care needs which option will best suit you.
2. Sign up with us.
Once you decide on your package management option, your Care Expert will arrange the sign up documents for you to complete online. We will guide you through this process.
Once your sign up is finalised you will be assigned a Care Manager. They will prepare your Individual Care Plan and Budget, and ensure it matches your unique care needs.
3. Get your care services started.
Once you’ve signed with Happy Living, we will get your services started. Depending on whether you self, part or full manage you will either set up services yourself or a dedicated Care Manager will do this for you! You have more choice over who delivers your care services than with other Providers. We give you more choice and control.
4. Your Care Team are there to support you.
Whether you self, part or full manage your package, you will have a dedicated Care Manager to assist you on your journey. The difference is the amount of support you receive. With self-management you get a bit of support, whereas with full management your Care Manager will manage the day-to-day coordination of your care services.
You can always change management styles if you find you need more support as your needs change.
5. Tools to assist you along the way.
We also have tools available to support you along the way with your package. That include innovative technology such as myCare, a tool that helps you ensure the services you receive are in line with your care needs. You also get access to our accounts payable system, Green Pencil. This lets you view your funding, invoices and statements. We are always coming up with new ways to better support you at home.
Find out more with our Free Info Kit Today.
Broad range of services to meet your cultural needs.
We understand that your needs and requirements for home care supports and services closely related to your lifestyle. That’s why whether you need your garden taken care of, food prepared, or need a truster partner to accompany your shopping, it’s your choice on who delivers this service. We have a long list of service options available to suit you, in line with you Care Plan & Budget.
Want to find out what other services are available?
Meal Preparation
Cleaning
Gardening
Community Support
24-Hour Care
Personal Assistance
Home Maintenance
Respite
Clinical Care
Medication Promoting
Laundry
Companionship
Services that meet your language and cultural needs.
We understand that your needs and requirements for home care supports and services closely related to your lifestyle. That’s why whether you need your garden taken care of, food prepared, or need a truster partner to accompany your shopping, it’s your choice on who delivers this service. We have a long list of service options available to suit you, in line with you Care Plan & Budget.
Want to find out what other Service Options are available?
Meal Preparation
Cleaning
Gardening
Community Support
24-Hour Care
Personal Assistance
Home Maintenance
Respite
Clinical Care
Medication Promoting
Laundry
Companionship
Simple tools to help you manage your Package.
Have you had to deal with a Provider who doesn’t give you visibility of your funds? Or have you ever been unsure about what’s listed on your Care Plan?
We understand it can be frustrating and confusing. That’s why we’ve hand-selected keys tools and technology to help you live better at home.
Introducing Green Pencil, our online accounts payable system, that gives our clients transparency when it comes to how and where their funds are being spent.
Introducing myCare, an in-home tool designed to foster better communication between clients and their care service providers regarding their Care Plan.
Want to learn more about our tools to help you manage your package?
How to choose the best Provider for you.
Making a right choice in Home Care Package Provider is extremely vital to you and your family.
That’s why it is important to have all information handy when you make a call to your chosen providers.
In this free e-Book you will learn all of the information you need to know about Home Care Packages, the 8 check points every Home Care Package holder needs to know, along with a complete list of FAQs.
