How will I know when my package is available?

How will I know when my package is available? After your face-to-face assessment, the Aged Care Assessment Team will send you the first letter.  The letter will contain: the assessment decision – confirming whether you are eligible for a Home Care Package the level of package you have been approved for, if eligible the reasons … Read more

Is the self-management model suitable for everyone?

Before joining Happy Living, Mrs. Li was using another Home Care Package provider. “I’m not a young person anymore, and there are a lot of things that I can’t accomplish by myself. I was hoping that someone could give me a hand, since I had been issued a Home Care Package.” The HCP provider Mrs. … Read more

Mrs. Zhang: Happy Living allows me to continue using my previous service personnel.

Mrs. Zhang transferred to Happy Living from another Home Care Package provider two months ago. The staff from her former provider offered some help in the application for her Home Care Package, she said, so once the allowance was officially issued, she joined them spontaneously. But in fact, Mrs. Zhang had encountered numerous problems within … Read more

I finally got approved for the Home Care Package! But what now?

As the Australian government notices the shift in the desire of older Austrlians to continue living at home as opposed to moving into an aged care home, it has repeatedly allocated more funds to increase the quota of the Home Care Package, meaning there are more and more older people being approved for this subsidy, … Read more