Code of Conduct
Persons delivering funded aged care services to individuals must:
- Act with respect for individuals’ rights to freedom of expression, self determination and decision making in accordance with applicable laws and conventions
- Act in a way that treats individuals with dignity and respect, and values their diversity
- Act with respect for the privacy of individuals
- Deliver funded aged care services in a safe and competent manner, with care and skill
- Act with integrity, honesty and transparency
- Promptly take steps to raise and act on concerns about matters that may impact the quality and safety of funded aged care services
- Deliver funded aged care services free from: i) all forms of violence, discrimination, exploitation, neglect and abuse; and ii) sexual misconduct.
- Take all reasonable steps to prevent and respond to: i) all forms of violence, discrimination, exploitation, neglect and abuse; and ii) sexual misconduct.